Love Hope Care’s Support Coordination service aims to assist NDIS participants and their families in achieving the best possible outcomes from their NDIS Plan. Our team works closely with participants to identify areas where their NDIS funding can be optimally utilized by providing guidance on the flexibility of the plan and connecting them with a range of service providers that cater to their specific needs and life goals.
If you are a participant being assisted by Love Hope Care’s Support Coordinators, you will have access to the following benefits:
- Love Hope Care’s Support Coordinators can improve your knowledge and understanding of the NDIS, empowering you to achieve your goals.
- Our team can help you make the most of your available resources and collaborate with your support network to meet your NDIS plan objectives.
- We can provide guidance on using the NDIS portal to monitor your spending and monitor your progress towards your goals.
- Our team can also assist with preparing for NDIS review appointments, identify Supported Independent Living housing solutions, and connect you with disability and allied health service providers as well as mainstream organizations.
- In times of crisis or change, we can provide support to help you navigate these challenges.
- Ultimately, our aim is to help you build the capacity to exercise choice and control over your life.
Love Hope Care’s Support Coordination process involves the following steps:
Identification
We identify and present you with a range of suitable options available in the NDIS marketplace.
Coordination
We coordinate Service Agreements and liaise with service providers on your behalf.
Tracking
We keep track of your NDIS plan to ensure that your funds are being used effectively.
Reporting
We provide progress reports to the NDIA and prepare for your plan review meeting.
Understanding Support Coordination
Case Management is similar to Support Coordination in that it assists you to link with providers. Support Coordination is different to Case Management in that it is more about building your capacity, supporting you to become more independent.
The Support Coordination role is a funded support that will appear on your plan as a Capacity Building Support. The amount of time your coordinator has to work with you will vary for each participant, depending on the budgeted amount. Your support coordinator will work more closely with you to assist you to use your plan to meet your needs and to navigate the NDIS systems.
